Letter to Global Information Group, Inc. regarding cell phone records and requesting information Ms. Laurie J. Misner President Global Information Group, Inc. 2830 Northeast 20th Ave. Lighthouse Point, FL 33064 Dear Ms. Misner: We write to request information relating to the business activities of Global Information Group, Inc. (Global). It is our understanding that Global owns and operates a “data broker” Web site. According to numerous press reports, many data broker Web sites acquire and sell consumers’ personal cell phone records and other personal data, without the knowledge or consent of the owners of those cell phone numbers. Even cell phone roaming records are being sold, giving purchasers not only the numbers called, and their dates and times, but also the city and state from which those mobile calls were made. In light of these disturbing press reports, the Committee on Energy and Commerce, pursuant to its jurisdiction over telecommunications, the Internet, consumer protection, and interstate commerce, is conducting an investigation of these activities to determine exactly how this data is being acquired and sold. According to numerous data broker Web sites, various components of an individual’s personal profile and activities, including cell phone records, are for sale. For example, for a relatively modest fee, a purchaser can get access to: itemized incoming and outgoing call logs for cell phone numbers, landline numbers, or voice-over-Internet-protocol (VOIP) numbers; unpublished phone numbers; addresses; and other personal data – without any notice to and consent by the owners of those numbers. In essence, within literally a matter of hours, someone who purchases such information from a data broker Web site can gain unauthorized access to an individual’s daily calls and contacts, home and billing addresses, and other valuable confidential information. It is very disconcerting that certain online data broker companies are exploiting consumers’ personal records and selling the information to whomever pays for the records. With the exception of the legitimate activities of law enforcement authorities, who in any event have legal means for acquiring such information, we struggle to find any ethical justification for marketing this data. Thus, in an effort to learn more about Global’s business and activities related to the sale of cell phone related records and other personal data, we are writing to you today to seek additional information to assist with this review. We request that, pursuant to Rules X and XI of the U.S. House of Representatives, you provide the following records and information detailed below on or before Wednesday, April 14, 2006: Describe the services that are provided by Global. List and describe all businesses (including Internet Web sites) owned by, associated with, or otherwise related to, Global that sell consumer cell phone related records and other personal data. Along with the description of each such business, provide: 1) a description of the services offered by the business; 2) the date the business was founded or purchased, and if purchased, from whom; 3) a list of all individuals who have an ownership interest in the business; 4) a list of the names and contact information for all corporate officers and executives, including telephone numbers and email addresses; 5) a list of the names of all individuals employed or otherwise compensated for his services by the business; 6) the physical location and address of the business’ headquarters and all other places of business; and, 7) the annual gross and net revenue generated by the business for each calendar year since its inception. List and describe in detail all methods by which Global (and any of its related businesses) acquires the personal cell phone records and other data associated with a given cell phone number. Do the employees of Global (or any of its related businesses) pose as customers seeking information about their own accounts (“pretexting”) to obtain the data being purchased by a Global customer? Does Global (or any of its related businesses) obtain access to cell phone company databases through computer hacking, impersonation of phone company employees or government agents, or other unauthorized and fraudulent means? List all individuals or businesses that provide Global (or its related businesses) personal cell phone records and other data associated with a given cell phone number. For each individual or business, describe the nature of the relationship with Global (or its related businesses), the compensation arrangement with Global, and the amount or type of compensation provided by Global. For Global and each of its related data broker businesses or Web sites, list the names of all employees, agents, consultants, and other individuals who work for or provide services to the company or Web site. Has Global conducted, through an examination by either in-house or outside counsel, an analysis of the legal implications and risks of acquiring and selling the personal cell phone records and other data associated with a given cell phone number? If so, provide a copy of all such legal opinions provided to, or produced for, Global or its related businesses. By calendar year since 2000, list the names of the top 20 customers, by revenue, for each of Global’s data broker Web sites. With each customer listed, and for each calendar year, provide the total dollar amount paid by the customer to the data broker. All records related to the methods by which Global and its related data broker Web sites procure and sell telephone records, including but not limited to all contracts regarding such procurements. All records related to any inquiries by law enforcement or regulatory officials regarding the procurement and sale of telephone records. All company policy guidelines, employee manuals, or other instructions regarding the procurement and sale of telephone records, and all records related thereto. Do Global and its related data broker Web sites obtain the consent of the owner of a phone number prior to procuring and selling records related to that phone number? Do Global and its related data broker Web sites ever notify the owner of a phone number that his records have been procured and sold? If yes, describe when and why. Additionally, Committee investigators will be contacting you within the next week to arrange interviews with you and other company officers and employees. If you have any questions, please contact Tom Feddo of the Committee on Energy and Commerce Majority Staff at (202) 225-2927 or Consuela Washington of the Minority Staff at (202) 225-3641. Sincerely,   Joe Barton Chairman Committee on Energy and Commerce John D. Dingell Ranking Member Committee on Energy and Commerce Ed Whitfield Chairman Subcommittee on Oversight and Investigations Bart Stupak Ranking Member Subcommittee on Oversight and Investigations ####