WASHINGTON, D.C. – Today, Congressman Gary Palmer (AL-06), Chairman of the Subcommittee on Oversight and Investigations, led a hearing titled Stopping Illegal Robocalls And Robotexts: Progress, Challenges, And Next Steps.

“Spam and scam calls make consumers feel threatened, fearful, and distrustful of legitimate callers. That’s why, in 2019, the bipartisan Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence—or TRACED Act—was enacted to help reduce the flood of illegal robocalls,” said Chairman Palmer. “While many robocalls and robotexts are used for legitimate purposes by U.S. businesses and public entities, we must continue finding ways to combat the illegal communications seeking to defraud Americans across the country.”

Watch the full hearing here.

Below are key excerpts from today’s hearing:

Congressman Morgan Griffith (VA-09): “I’ve gotten a number of [scam texts], and I click ‘report as junk and delete’. Does that do any good?" Ms. Leggin: “It certainly does. That is one of the key tools that the wireless industry and our partners on the device side have made available for consumers to delete and report junk. You can also forward your scam text to 7726, which spells spam, and both of those are key inputs for [...] making our algorithms [...] more sophisticated.”

Congressman John Joyce (PA-13): “Scammers have even learned how to incorporate AI into intimidating loved ones to convince them to turn over personal information. Credit card numbers, bank numbers. Too many of my constituents are risking their retirement savings and subsequently, they lose faith in the system that we have set in place to protect them. We need to do better. We need to both educate consumers, and anticipate the next angle of attack that these scammers will take, particularly with the assistance of our partners in law enforcement and the DOJ.”

Congressman Michael Rulli (OH-06): “When I was young, I used to listen to a lot of talk radio in the 80s and the 90s, and it was a subject then and it's just a subject as much right now. [Seniors] want to enjoy their peace and their tranquility and these robocalls just keep ruining it.”

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